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shipping

Most orders are shipped USPS, unless you request another service - UPS, Fedex or Air Cargo. Typically you will be billed once for the plant material and then again for actual shipping charges and $5.00 per box for handling and packing, once the order has shipped.

​During the winter months we try to watch the weather conditions and will hold orders when it is cold, until the temperatures have improved. We cannot be responsible for lost or damaged packages once they have been shipped.  

Domestic

  • All orders will be shipped by USPS Priority Mail.
  • Actual shipping charges will be billed plus a $5.00 per box packing and handling fee. 
  • Orders to Florida require Agricultural Certification and charges may be up to $50.

​

Hawaii

  • Include a copy of your import permit with your order.
  • There will be a $40.00 charge for the Certificate of Origin.
  • All orders shipped via USPS or FedEx. You will be billed actual shipping charges plus $7.00 per box for packing and handling.


International

  • Include a copy of your import permit with order, if applicable.
  • Phytosanitary Certificates are $105.00 each. 
  • The Agricultural Inspectors fee for chemical dipping start at $50 per shipment, and may be higher for large orders. Handling and box fees are $7.00 per box.
  • Most orders will be shipped via International Priority Express Mail Service (EMS).  Larger orders will be shipped Air Cargo. All orders are shipped at the responsibility of the customer.
© Pamela Koide Hyatt , Bird Rock Tropicals